Questions we get at the counter.
Buying
Do you sell online?
This site shows what we carry and what we fix. Call the counter to check stock or hold a tool, then pick it up at 1010 Park Ave.
Is there contractor pricing?
Yes. Ask at the counter. Contractor accounts are set up in store.
Can you order a model you don't have?
Usually, for the brands we carry. We'll give you a date when we order it.
Repair
Do I need an appointment?
No. Bring the tool to the counter during business hours.
How does a repair work?
We diagnose it on the bench and call you with a quote. Nothing is done until you approve it.
Do you repair brands you don't sell?
Sometimes. Call first and we'll tell you honestly whether it's worth bringing in.
How long does a repair take?
It depends on the problem and whether the part is on the shelf. We give you a date when we quote.
Warranty
Do you handle warranty claims?
Yes, for Makita, Metabo HPT, ECHO, FLEX, and Husqvarna. Bring the tool and the receipt.
Do you register warranties?
Yes, at the counter when you buy.
Visiting
Where are you?
1010 Park Ave, San Jose, CA 95126. Street parking out front.
What are your hours?
Mon–Fri 9:00 AM–7:00 PM, Saturday 9:00 AM–5:00 PM, Sunday Closed.
Repair bench · 1010 Park Ave
Tool down? Bring it in.
Diagnosed on site, quoted before any work, OEM parts on the shelf.